I HELP YOUR TEAM DESIGN
SUCCESSFUL SERVICES

Hey! I’m Baptiste Bachellerie, an independent service designer
with a slight obsession for customer experience.
I combine human-centred design  &  lean startup tools
to conquer new markets and win customers’ hearts!

My services

Put simply, I tie user experience
to business strategy.

Through user research and test-&-learn, I help teams like yours refine innovative
#Products   #Services   #Strategies   #Processes   #Organisational Culture

Design-led strategy

Strategic advice for future opportunities : delight your user, seize new markets

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Service Design

Orchestrate the user experience and behind-the-scenes delivery of your next innovation

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Training

Up-skill yourself and your workforce: grow a designer’s mindset & pick up entrepreneurs’ tools

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GUIDING PRINCIPLES

Human-centred

Neither an R&D, nor a marketing approach, my approach to strategy always start with an in-depth understanding of users needs.

Multi-disciplinary

The more diverse the points of views during the design phase, the easier the project will be to implement.

Coaching/in-house

Whether your objective is to roll out a new product/feature quickly or to upskill your team on the job, I adapt my methodologies to fit your agenda.

I have partnered with companies across industries to elevate their design practice and craft exceptional products and services

Let's get in touch

mini bio

Masters of Bus. in Management
University of Technology, Sydney

Proud u.Lab alumni
UTS groundbreaking design thinking lab

Product Manager @ Amazon in a previous life

100+ workshops run since 2011

Works in English & French

1 failed startup

Based in France, operates worldwide

Baptiste Bachellerie

Service Design Consultant & Strategist

Made with my bare hands, more  lattes you can think of and a collection of great softwares incl. WordPress and Elementor   –   copyright 2018