I HELP YOUR TEAM DESIGN SUCCESSFUL SERVICES
Hey! I’m Baptiste Bachellerie, an independent service designer
with a slight obsession for customer experience.
I combine human-centred design & lean startup tools
to conquer new markets and win customers’ hearts!
Put simply, I tie user experience
to business strategy.
Through user research and test-&-learn, I help teams like yours refine innovative
#Products #Services #Strategies #Processes #Organisational Culture
Design-led strategy
Strategic advice for future opportunities : delight your user, seize new markets
Service Design
Orchestrate the user experience and behind-the-scenes delivery of your next innovation
Training
Up-skill yourself and your workforce: grow a designer’s mindset & pick up entrepreneurs’ tools
GUIDING PRINCIPLES
Human-centred
Neither an R&D, nor a marketing approach, my approach to strategy always start with an in-depth understanding of users needs.
Multi-disciplinary
The more diverse the points of views during the design phase, the easier the project will be to implement.
Coaching/in-house
Whether your objective is to roll out a new product/feature quickly or to upskill your team on the job, I adapt my methodologies to fit your agenda.
I have partnered with companies across industries to elevate their design practice and craft exceptional products and services
mini bio
Masters of Bus. in Management
University of Technology, Sydney
Proud u.Lab alumni
UTS groundbreaking design thinking lab
Product Manager @ Amazon in a previous life
100+ workshops run since 2011
Works in English & French
1 failed startup
Based in France, operates worldwide
Made with my bare hands, more lattes you can think of and a collection of great softwares incl. WordPress and Elementor – copyright 2018